Craig Carter was named President and CEO of LUXE Travel Management effective September 1, 2008. Since early June of 2003, Craig served as the Vice President of Business Development and Managing Partner of Worldview Travel Management Company, assisting the company in working on a variety of financial and operational projects and more recently, assisting in mergers and acquisitions. In his capacity at LUXE Travel Management, Carter reports directly to the Company’s Board of Directors. Under his previous leadership, the company sustained more than a 24% average annual growth and has expanded to 10 locations in California, New York and Florida with more than 200 travel professionals.
Craig began his travel career with American Airlines in 1991, and held various executive positions. His wife Amy Carter, who was with American Airlines for 15 years, was the LAX Base Manager, managing over 3000 employees. Craig attended Kansas University at the William Allen White School of Journalism from 1980 to 1984. Craig and his wife Amy live in San Clemente with their three children, Cade, Branden and Savannah.
Bill Kramer joined LUXE Travel Management as Chief Marketing Officer and Managing Partner in January 2012. In addition to being responsible for marketing, sales, and supplier relations, Bill collaborates on strategic and financial planning within the Luxe Travel Management Group, and leads LTM Travel Consulting which offers comprehensive, integrated solutions to support travel management programs. Bill started his career with American Airlines and spent 20 years in various roles ranging from airport operations to sales and marketing before joining United Airlines as Managing Director - Passenger Sales, Western Division. Bill resides in Palos Verdes Estates, CA with his wife, Victoria and sons, Ryan and Mason.
Lili Dallal has been in the travel industry for over 30 years. Starting in an entry level position, working her way up to accounting and ultimately becoming one of the most successful ICs in her office, providing quality service is not only Lili’s passion, it is where she excels. When the agency she was working with was sold to a different company, Lili started New Act Travel with her business partners Sharon Presser and Menashe Dallal in 1993, growing it from a brand new agency to a heavy hitter in the market. Lili’s strong family values are ever present in her work, the office and employees she works with are an extension of her family. Lili’s past skills in accounting, experience as an independent contractor and travel agent, tenure as the Chief Executive Officer of New Act Travel, and expertise in travel industry trends make her an incredible asset to LUXE Travel Management as their Chief Financial Officer.
Crystal Green has been in the travel industry for over 35 years and with LUXE since the inception of the company. As Senior Vice-President, Operations, she oversees all corporate and leisure agent teams, corporate implementations, systems and programs along with Marketing. Crystal has an extensive corporate and leisure travel background and loves to work with clients and staff. Her experience includes domestic and international travel procurement, implementation, and management of corporate accounts including Fortune 500 companies. She also specializes in airline contract development and guiding independent agents across the country. Crystal is married and enjoys traveling, scuba diving and snow skiing.
Carmela Jensen has been in the travel industry for over 40 years and has extensive hands-on experience in the travel industry, started as a Corporate air agent managing Domestic, International, groups and leisure travel. Carmela has been with LUXE Travel Management for over 8 years and oversees the Meetings & Incentives and the Group Air Departments.
Carmela was born and raised in Italy and has traveled the world. She speaks 4 different languages and loves to meet new people from around the world. Carmela is married and enjoys cooking, traveling and snow skiing.
Kim Vetter, has been traveling and selling the world for over 35 years and is passionate about creating unique and customized vacation packages. Kim oversees the West Coast in-house and Independent Consultants offering training, support, customer service and implementation of new products and services. Kim’s extensive vendor relationships and product knowledge insures that LUXE Travel customers will always receive the highest level of service and care.
Ruth was born and raised in Los Angeles, California. After spending 20 years working in the car business, she set her sights on the travel industry. In 1994 she began working at an agency in Sherman Oaks where she learned the travel business. She soon moved to a family owned agency in West LA as the Accounting Manager. Ruth also began organizing groups and creating amazing travel experiences, ultimately creating the KZLA Travel Club, with radio personality Shawn Parr. Ruth continued working as both an accountant and leisure travel specialist before finding her home at LUXE Travel Management in 2009. As the Director of Corporate Finance at Luxe Travel Management, Ruth oversees all sales and commission of different Luxe Travel branches. Ruth spends her free time spoiling her six granddaughters and of course, traveling.
Joel Bolosan has been in the travel industry for over 20 years and he joined LUXE Travel in February 2010.
As Director of Marketing & Vendor Relations, he overseas the creation and implementation of marketing campaigns. Joel is the primary contact for cruise, tour, hotel, and transportation vendors. Prior to joining LUXE Travel, he worked in management & supervisory positions at several companies, including Worldview Travel, Crystal Cruises and Princess Cruises.
He is an avid runner and enjoys traveling all over the world.
Cris started in Information Technology around 1994 where he and team developed a curriculum on teaching the internet to high school students and local businesses in Nova Scotia. From there he pursued various IT Support roles from various companies, until 1998 where he joined a small travel company in Vancouver, BC. and has been in the travel industry ever since. Cris Joined LUXE Travel as Technical Operations Manager in July 2017, and oversees Facilities, Telecom, as well as desktop/network support and planning. While not at work Cris enjoys spending time with his family, cheering on his children at sports, and watching occasional hockey games when time allows.