Craig Carter, President & CEO
Craig Carter was named President and CEO of LUXE Travel Management effective September 1, 2008. Since early June of 2003, Craig served as the Vice President of Business Development and Managing Partner of Worldview Travel Management Company, assisting the company in working on a variety of financial and operational projects and more recently, assisting in mergers and acquisitions. In his capacity at LUXE Travel Management, Carter reports directly to the Company’s Board of Directors. Under his previous leadership, the company sustained more than a 24% average annual growth and has expanded to 10 locations in California, New York and Florida with more than 200 travel professionals.
Craig began his travel career with American Airlines in 1991, and held various executive positions. His wife Amy Carter, who was with American Airlines for 15 years, was the LAX Base Manager, managing over 3000 employees. Craig attended Kansas University at the William Allen White School of Journalism from 1980 to 1984. Craig and his wife Amy live in San Clemente with their three children, Cade, Branden and Savannah.
Bill Kramer, Chief Marketing Officer
Bill Kramer joined LUXE Travel Management as Chief Marketing Officer and Managing Partner in January 2012. In addition to being responsible for marketing, sales, and supplier relations, Bill collaborates on strategic and financial planning within the Luxe Travel Management Group, and leads LTM Travel Consulting which offers comprehensive, integrated solutions to support travel management programs. Bill started his career with American Airlines and spent 20 years in various roles ranging from airport operations to sales and marketing before joining United Airlines as Managing Director - Passenger Sales, Western Division. Bill resides in Palos Verdes Estates, CA with his wife, Victoria and sons, Ryan and Mason.
Lili Dallal, Chief Financial Officer
Lili Dallal has been in the travel industry for over 30 years. Starting in an entry level position, working her way up to accounting and ultimately becoming one of the most successful ICs in her office, providing quality service is not only Lili’s passion, it is where she excels. When the agency she was working with was sold to a different company, Lili started New Act Travel with her business partners Sharon Presser and Menashe Dallal in 1993, growing it from a brand new agency to a heavy hitter in the market. Lili’s strong family values are ever present in her work, the office and employees she works with are an extension of her family. Lili’s past skills in accounting, experience as an independent contractor and travel agent, tenure as the Chief Executive Officer of New Act Travel, and expertise in travel industry trends make her an incredible asset to LUXE Travel Management as their Chief Financial Officer.
Crystal Green, Vice President of Operations
Crystal Green has been in the travel industry for over 35 years and with LUXE since the inception of the company. As Vice-President Operations, she oversees all corporate and leisure agent teams, corporate implementations, systems and programs along with Marketing. Crystal has an extensive corporate and leisure travel background and loves to work with clients and staff. Her experience includes domestic and international travel procurement, implementation, and management of corporate accounts including Fortune 500 companies. She also specializes in airline contract development and guiding independent agents across the country. Crystal is married and enjoys traveling, scuba diving and snow skiing.
Jim McGory, President of MAP Marketing, a Division of LUXE Travel
Jim has been President of MAP Marketing & Incentives since 1992, after 11 years in incentive sales and entertainment marketing with Air Cal and American Airlines. Jim grew up outside of Youngstown, Ohio and graduated from Kent State University with a BS in Telecommunications. He came to Los Angeles for a nine day vacation after graduating from Kent State in 1978 and never returned to live in Ohio but is still a passionate fan of the Cleveland Browns, Cleveland Indians, Cleveland Cavaliers and The Ohio State Buckeyes. In fact his King Charles Cavalier dog “Archie” was named after two-time Heisman Trophy winner Archie Griffin!
Jim lives in Manhattan Beach with his wife Karen (Go Auburn) and their two daughters. Jim is an extraordinary passionate and mediocre golfer and guitar player.
Krista Crane, Director of Global Sales & Account Management
Krista Crane joined LUXE Travel in January 2011 as the Director of Global Sales & Account Management to develop and manage the Corporate Sales division. She is the primary contact for any new or existing Corporate Clients and Executives. Originally from Ohio, Krista has a business background with an MBA from Pepperdine University and has 14 years of corporate sales management experience. Krista enjoys traveling with her husband Rick, long-distance running and watching her four children compete in sports.
Carmela Jensen, Director of Meetings & Incentives
Carmela Jensen has been in the travel industry for over 40 years and has extensive hands-on experience in the travel industry, started as a Corporate air agent managing Domestic, International, groups and leisure travel.
Carmela has been with LUXE Travel Management for over 8 years. As Director of Meetings & Incentives, she oversees the Meetings & Incentives and the Group Air Department. Her department provides our clients with creating Strategic Meetings Management Solutions and Analytics, Meeting, Incentive, Event, Conference and Tradeshow Management, Venue/Hotel Sourcing and Contracting, Program Management, Creative Services, Event Marketing, Attendee Management & Registration, Registration Website Design & Build, Group Air Travel, Mobility Solutions, Onsite Execution, Speaker Management and Sponsorship Sales.
Carmela was born and raised in Italy and has traveled the world. She speaks 4 different languages and loves to meet new people from around the world. Carmela is married and enjoys cooking, traveling and snow skiing.
Kim Vetter, CTC – Director of Leisure
Kim Vetter, CTC, has been traveling and selling the world for over 35 years and is passionate about creating unique and customized vacation packages. As the Director of Leisure at LUXE Travel, Kim oversees the West Coast in-house and Independent Consultants offering training, support, customer service and implementation of new products and services. Kim’s extensive vendor relationships and product knowledge insures that LUXE Travel customers will always receive the highest level of service and care.
Luxe Travel, the premier travel management company offering a complete range of travel services from leisure and corporate programs to meetings, groups, and incentive events.
LUXE Travel World Headquarters
16450 Bake Pkwy. Irvine, CA 92618
P: (949) 336-1000
Eastern Region Command Post
1515 S. Federal Hwy. Ste. 102 Boca Raton, FL 33432
P: (561) 910-0400
LUXE Travel® Management, Inc © 2017 | CST #2099489-50 FST #ST37761